Policies

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Terms & Conditions of Sale

In accordance with the usage of trade, if you do not object to the following terms and conditions within a reasonable time Seller may presume you have accepted all of these terms and conditions. Any objection must (1) be in writing, (2) list specifically each term or condition with which you disagree, (3) indicate why you disagree with the term or condition. [Continue...]

Warranty Policy

Industrial Test Systems warrants its products to the original purchaser against any defects that are due to faulty material or workmanship for a period defined by the encoded shelf life on the product packaging unless otherwise noted on the product or accompanying paperwork. [Continue...]

Return Policy

Normal business transactions may require the occasional return of merchandise for exchange. If you wish to return merchandise, you must first obtain Industrial Test Systems’ express, written consent, and include proper documentation. [Continue...]

Shipping Policy

For orders with a U.S.A. billing and shipping destination, Industrial Test Systems’ shipping department will select the method of shipment appropriate to the merchandise ordered, and will accommodate rush shipments by air at an additional charge (when regulations permit). [Continue...]

Privacy Policy

Industrial Test Systems recognizes the importance of the privacy issue in use of the Internet and World Wide Web. Information which you provide to us either directly (through on-line forms or via e-mail) or indirectly (data normally collected on traffic to this site) is covered by our Privacy Policy. [Continue...]

National Sales Policies

Click here to download a PDF of our National Sales Policies.

International Sales Policies

Click here to download a PDF of our International Sales Policies.