Shipping &
Transportation Policy

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For orders with a U.S.A. billing and shipping destination, Industrial Test Systems’ shipping department will select the method of shipment appropriate to the merchandise ordered, and will accommodate rush shipments by air at an additional charge (when regulations permit). Hazardous materials are shipped according to applicable transportation regulations. FOB shipping point is Rock Hill, South Carolina (United States). Industrial Test Systems reserves the right to approve carriers, modes of transportation and routing of products. Delivery is complete when Industrial Test Systems places the shipment with the first carrier. Shipments in transit are the responsibility of the buyer. Should your purchase not reach its U.S.A. destination, call 800-861-9712 for assistance in tracking your shipment. If freight appears to be damaged upon receipt, do not accept it from the carrier. If acceptance has been completed and hidden damage is discovered, contact the carrier for assistance in filing a claim.