Warranty Policy

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Industrial Test Systems warrants its products to the original purchaser against any defects that are due to faulty material or workmanship for a period defined by the encoded shelf life on the product packaging unless otherwise noted on the product or accompanying paperwork.

In the event that a defect is discovered during the warranty period, Industrial Test Systems agrees that, at its option, it will replace the defective product or refund the purchase price, excluding original shipping and handling charges. Any product replaced under this warranty will be warranted for the remainder of the replacement products shelf life period. 

This warranty does not apply to consumable products such as chemical reagents; or consumable components of a product, such as, but not limited to, caps, bottles, seals, batteries, and cases. 

Contact Industrial Test Systems or your distributor to initiate warranty support. Products may not be returned without authorization from Industrial Test Systems.

Limitations

This warranty does not cover:

• Damage caused by acts of God, natural disaster, labor unrest, acts of war (declared or undeclared), terrorism, civil strife or acts of any governmental jurisdiction
• Damage caused by misuse, neglect, accident or improper application or installation
• Damage caused by any repair or attempted repair not authorized by Industrial Test Systems
• Any product not used in accordance with the instructions furnished by Industrial Test Systems
• Freight charges to return merchandise to Industrial Test Systems
• Freight charges on expedited or express shipment of warranted products
• Travel fees associated with on-site warranty repair or technical assistance

This warranty contains the sole express warranty made by Industrial Test Systems in connection with its products. All implied warranties, including without limitation, the warranties of merchantability and fitness for a particular purpose, are expressly disclaimed.

Some states within the United States do not allow the disclaimer of implied warranties and if this is true in your state the above limitation may not apply to you. This warranty gives you specific rights, and you may also have other rights that vary from state to state.

This warranty constitutes the final, complete, and exclusive statement of warranty terms and no person is authorized to make any other warranties or representations on behalf of Industrial Test Systems.

Limitation of Remedies

The remedies of repair, replacement or refund of purchase price, at the discretion of Industrial Test Systems, as stated above are the exclusive remedies for the breach of this warranty. On the basis of strict liability or under any other legal theory, in no event shall Industrial Test Systems be liable for any incidental or consequential damages of any kind for breach of warranty or negligence.